Refund policy

Last Updated: October 3, 2026

Thank you for shopping with Shirt Social Club. We want you to love your purchase. Please review our refund and return policy below before placing your order.

Refund Window

Shirt Social Club allows customers to request a refund within 14 days (2 weeks) of the date their order is delivered.

If you would like to request a refund, you must contact us by email within this 14-day period. Requests submitted after the 14-day window may not be eligible for a refund.

How to Request a Refund

To request a refund, please email us at: shirtsocialclub@gmail.com

Please include the following information in your email:

  • Your full name
  • Order number
  • Date of purchase
  • Item(s) you are requesting a refund for
  • Reason for the refund request
  • Photos, if the item arrived damaged, defective, or incorrect

Submitting a request does not automatically guarantee approval. We will review your request and respond with the next steps.

Condition of Returned Items

Unless your order arrived damaged, defective, or incorrect, items being returned should be:

  • Unworn
  • Unwashed
  • Free from stains, odors, or other signs of use
  • In the same condition in which they were received

Shirt Social Club reserves the right to deny a refund if an item has been worn, washed, damaged, altered, or otherwise used.

Made-to-Order Products

Shirt Social Club products are made to order. Because each item is produced specifically for an order, customers should carefully review their size, color, shipping information, and other order details before completing their purchase.

Please note that simply changing your mind or selecting the wrong size does not necessarily qualify an order for a refund. All refund requests are subject to review under this policy.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible at shirtsocialclub@gmail.com.

Please include your order number and clear photographs of the item so that we can review the issue and determine the appropriate resolution.

Refund Processing

Once a refund has been approved, the refund will be issued to the original payment method when possible.

The amount of time it takes for the refund to appear in your account may vary depending on your bank, credit card company, payment provider, or other financial institution.

Final Sale Items

If an item is specifically identified as Final Sale at the time of purchase, it is not eligible for a refund unless the item arrives damaged, defective, or incorrect.

Policy Changes

Shirt Social Club reserves the right to update or modify this Refund & Return Policy at any time. Any changes will be posted on this page with an updated effective date.

If you have questions about this policy, please contact us at shirtsocialclub@gmail.com.