Shipping policy
Last Updated: October 3, 2026
Thank you for shopping with Shirt Social Club.
Our shirts are made to order, which allows us to prepare each item specifically for your purchase. Please review the information below before placing your order.
1. Order Processing
All Shirt Social Club shirts are made to order.
Orders are generally processed and shipped within 3–5 business days after the order is placed.
Business days are Monday through Friday and do not include weekends or applicable holidays.
The 3–5 business-day timeframe refers to the time required to prepare and ship your order. It does not include the carrier's delivery time after the package has been shipped.
2. Delivery Times
Once your order has shipped, the shipping carrier's delivery timeframe begins.
Actual delivery times may vary depending on:
- Shipping destination
- Shipping carrier
- Weather
- Holidays
- Carrier delays
- High shipping volume
- Other circumstances outside of our control
Shirt Social Club cannot guarantee a specific delivery date once an order has been transferred to the shipping carrier.
3. Tracking Information
When tracking information is available, it will be provided to the customer through the email or contact information associated with the order.
Customers are responsible for monitoring their tracking information and ensuring someone is available to receive their package when necessary.
4. Shipping Address
Customers are responsible for providing a complete and accurate shipping address during checkout.
Please carefully review your shipping information before submitting your order.
If you realize that you entered an incorrect address, please contact us as soon as possible at: shirtsocialclub@gmail.com
We will do our best to assist you, but we cannot guarantee that an address can be changed after an order has been processed or shipped.
Shirt Social Club is not responsible for delays, returned packages, or additional shipping costs resulting from an incorrect or incomplete address provided by the customer.
5. Shipping Delays
While we aim to process and ship orders within 3–5 business days, unexpected delays may occasionally occur.
Delays may result from circumstances including:
- Severe weather
- Natural disasters
- Shipping carrier delays
- Holidays
- High order volume
- Transportation interruptions
- Other circumstances outside of Shirt Social Club's control
If your order experiences an unexpected delay, please contact us at shirtsocialclub@gmail.com and we will do our best to assist you.
6. Lost or Stolen Packages
Once an order has been shipped and transferred to the shipping carrier, the carrier is responsible for delivery.
If your tracking information shows that your package was delivered but you cannot locate it, we recommend checking:
- Your mailbox or delivery area
- With household members
- With neighbors
- With your apartment or building management, if applicable
- With the shipping carrier
If you believe your package has been lost or stolen, please contact us at shirtsocialclub@gmail.com so we can help determine the appropriate next steps.
7. International Orders
If Shirt Social Club offers international shipping, customers may be responsible for customs fees, duties, taxes, or other charges imposed by the destination country.
These charges are the responsibility of the customer and are not controlled by Shirt Social Club.
8. Order Cancellations
Because Shirt Social Club products are made to order, please contact us as soon as possible if you need to make a change to your order.
Once an order has entered production or shipped, we may not be able to make changes or cancel the order.
Any refund request remains subject to our Refund & Return Policy, including the 14-day refund window.
9. Contact Us
If you have questions about your order or our shipping policy, please contact us at: shirtsocialclub@gmail.com
We are happy to help.